Terms of Service | Voice2Evolve®

Last updated: March 2, 2026

These Terms of Service govern access to and use of the Voice2Evolve website and application (“Service”) operated by
Voice2Evolve UG (haftungsbeschränkt) (“Voice2Evolve”, “we”, “us”).

1. Scope

These Terms apply to visitors and users of the Voice2Evolve website and application.

When you make a purchase, the Master Services Agreement (MSA) and Right of Withdrawal Policy also apply and govern the transaction, taking precedence over these Terms in case of conflict. These Terms continue to apply to general website, account, and platform-use rules unless superseded by the MSA, an Order Form, or the Master Data Processing Agreement.

Your use of the Service is also subject to our Privacy Policy and Cookie Policy.

2. Nature of the Service

Voice2Evolve provides AI-supported voice-based training and simulation services.

The Service is:

educational and practice-oriented,
based on simulated scenarios,
not a hiring, assessment, or decision-making tool,
not legal, psychological, or professional advice.

2a. Voice recording notice

Voice sessions conducted through the Service are recorded and processed by AI for the purpose of providing speech recognition, AI-generated responses, transcription, and post-session analysis. By starting a voice session, you acknowledge that your voice will be recorded and processed, and you consent to such recording and AI processing for the duration of the session.

If you are located in a US state that requires all parties to a recorded communication to consent to the recording (currently: California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Oregon, Pennsylvania, and Washington), this notice — together with the session-start confirmation in the application — constitutes Voice2Evolve's notification to you and your consent is required before the session begins.

Voice2Evolve does not use voice recordings to identify you biometrically or build voice identification profiles.

3. Accounts and access

You are responsible for:

providing accurate account information,
keeping your login credentials secure,
all activities conducted under your account.

Sharing accounts or attempting to bypass access controls is prohibited.

4. Acceptable use

You may not use the Service to:

violate applicable laws or regulations,
engage in discriminatory, abusive, or harmful conduct,
attempt to reverse engineer, circumvent access controls, rate limits, or security measures, or otherwise disrupt or misuse the platform,
use automated scripts, bots, or similar means to access the Service, except through APIs expressly provided by Voice2Evolve,
resell, sublicense, or make the Service available to unauthorized third parties,
use the Service as a basis for building a competing product or service,
upload content you do not have the right to use, or
introduce malicious code, viruses, or other harmful material.

Paying customers are additionally bound by the acceptable use provisions of the Master Services Agreement (MSA).

Voice2Evolve may restrict or suspend access immediately in case of misuse.

5. No guarantees

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, Voice2Evolve disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and accuracy. This disclaimer does not affect mandatory warranty rights under German law or other applicable consumer protection laws.

We do not guarantee:

specific outcomes or performance improvements,
uninterrupted availability,
accuracy or completeness of AI-generated outputs.

The Service uses probabilistic AI systems. Outputs may vary, may be incomplete or inaccurate, and are provided for training and educational purposes only. AI-generated outputs do not constitute factual, legal, employment-related, or professional advice and do not produce legal effects or similarly significant effects on users within the meaning of GDPR Article 22(1).

For users in the United States and Canada, these disclaimers apply to the maximum extent permitted by applicable mandatory consumer protection law.

6. Fees and payments

Fees, payment terms, refunds, and credit usage are governed by the applicable checkout terms and contractual documents referenced at the time of purchase.

7. Intellectual property

Voice2Evolve retains all rights to the platform, software, and underlying technology.

Your rights to content you provide or generate are governed by the applicable contractual agreement.

8. Termination

You may stop using the Service at any time.

Voice2Evolve may suspend or terminate access for material violations of these Terms or applicable agreements.

9. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent that you have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization.

10. Governing law

These Terms are currently available in English, German, French, Italian, and Spanish. In the event of any discrepancy between published versions, the English version shall prevail to the extent permitted by applicable law.

These Terms are governed by the laws of the Federal Republic of Germany. Disputes are subject to the exclusive jurisdiction of the courts of Stuttgart, Germany, unless mandatory consumer protection laws applicable to you provide otherwise. Residents of the United States and Canada retain any rights to bring claims before courts or regulators in their jurisdiction of residence that cannot be waived by contractual choice of forum under applicable mandatory law.

11. Contact

For questions regarding these Terms, contact:
help@voice2evolve.com